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Getting Started

This guide will help you get started with Synq Digital. Follow these steps to begin managing your digital signage network.

Prerequisites​

Before you begin, ensure you have:

  • A valid Synq Digital account (provided by your administrator)
  • Access to a modern web browser (Chrome, Firefox, Safari, or Edge)
  • Internet connection
  • Device ID (if registering a new screen)

Accessing the Platform​

  1. Open your web browser and navigate to your Synq Digital URL (provided by your administrator)
  2. You'll be redirected to the sign-in page if you're not already authenticated

![Screenshot: Sign-in page showing the Synq Digital login form with email and password fields, and a "Sign In" button. The page should show the Synq Digital branding/logo at the top.]

First-Time Login​

If this is your first time logging in:

  1. Click on "Sign Up" or "Create Account" if you don't have an account yet
  2. Fill in your registration details:
    • Email address
    • Password (must meet security requirements)
    • Confirm password
    • Any additional required information

![Screenshot: Sign-up page showing the registration form with fields for email, password, confirm password, and any other required fields. Should show validation messages if applicable.]

  1. Click "Sign Up" to create your account
  2. You may need to verify your email address before you can sign in

Once you've signed in, you'll see the main dashboard:

![Screenshot: Main dashboard view showing the navigation sidebar on the left with menu items (Dashboard, Playlist, Devices, Media Library, Schedule, Locations, Analytics), and the main content area showing dashboard widgets/cards with statistics, charts, or overview information.]

The sidebar navigation includes:

  • Dashboard - Overview and statistics
  • Playlist - Manage playlists
  • Devices - Screen management
  • Media Library - Upload and manage media files
  • Schedule - Content scheduling
  • Locations - Location management
  • Analytics - Performance metrics
  • Profile - Your account settings

Quick Actions​

From the dashboard, you can quickly:

  • View device status at a glance
  • See recent activity
  • Access frequently used features
  • Monitor system health

Your First Steps​

1. Upload Media Files​

Before creating playlists, you'll need media files in your library:

  1. Navigate to Media Library from the sidebar
  2. Click "Upload Media"
  3. Select images or videos from your computer
  4. Wait for upload to complete

![Screenshot: Media Library page showing the upload button, a table/list of media files with thumbnails, filenames, types, sizes, and upload dates. Should show at least one uploaded file as an example.]

2. Create a Playlist​

Once you have media files:

  1. Go to Playlist from the sidebar
  2. Click "Create" button
  3. Enter a playlist name
  4. Add media files to your playlist
  5. Set durations for each item
  6. Save your playlist

![Screenshot: Playlist creation/edit page showing a form with playlist name field, a list of available media files that can be added, drag-and-drop interface, and duration settings for each media item.]

3. Register a Device​

To connect a digital screen:

  1. Navigate to Devices (or "Screens")
  2. Click "Register" button
  3. Enter the 6-digit Device ID
  4. Provide a device name
  5. Select a location
  6. Click "Register"

![Screenshot: Device registration dialog/form showing fields for Device ID (6 characters), Device Name, Location dropdown, and Register button. Should show validation if Device ID is incorrect length.]

4. Assign Playlist to Device​

After registering a device:

  1. Go to Devices and click on a device
  2. In the device details page, select a playlist from the dropdown
  3. Click "Save Changes"

![Screenshot: Device detail page showing device information form with fields like Device Name, Location, Playlist dropdown (with a playlist selected), Orientation, Operating Hours, and Save Changes button.]

5. Create a Schedule (Optional)​

To automate when content plays:

  1. Navigate to Schedule
  2. Click "Create Schedule"
  3. Configure:
    • Schedule name
    • Type (Recurring or One-time)
    • Days/dates
    • Time range
    • Playlist to use
  4. Set as Active
  5. Click "Create Schedule"

![Screenshot: Schedule creation dialog showing all form fields including schedule name, type toggle (Recurring/One-time), day selection checkboxes, start/end time fields, playlist selector, and Active toggle.]

Next Steps​

Now that you've completed the basics:

Tips for Success​

  • Organize Early: Create locations before registering devices
  • Name Consistently: Use clear, consistent naming for devices and playlists
  • Test First: Preview playlists before assigning to devices
  • Monitor Regularly: Check device status and analytics frequently

Need Help?​

If you encounter any issues:

Congratulations! You're now ready to start managing your digital signage network with Synq Digital.