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Analytics

The Analytics section provides insights into your digital signage network performance, device health, and content effectiveness.

Overview​

Analytics help you:

  • Monitor device performance and uptime
  • Track content playback statistics
  • View network health metrics
  • Analyze usage patterns
  • Generate performance reports
  • Make data-driven decisions

Accessing Analytics​

Navigate to Analytics from the sidebar menu to view your analytics dashboard.

![Screenshot: Analytics dashboard showing multiple charts and widgets including device uptime chart, content playback statistics, network health metrics, usage trends, and key performance indicators. Should show various visualizations and data points.]

Analytics Dashboard​

Key Metrics​

The analytics dashboard displays:

  • Total Devices: Number of registered devices
  • Online Rate: Percentage of devices online
  • Uptime: Average device uptime percentage
  • Content Plays: Total content playback count
  • Network Health: Overall system status

![Screenshot: Top section of analytics dashboard showing key metric cards in a row: Total Devices (with count and trend), Online Rate (with percentage and chart), Uptime (with percentage), Content Plays (with count), and Network Health (with status indicator).]

Device Performance Charts​

Visualize device performance:

  • Uptime Trends: Device uptime over time
  • Status Distribution: Online vs offline devices
  • Performance by Location: Compare locations
  • Device Health: Individual device metrics

![Screenshot: Device performance charts section showing a line chart displaying uptime trends over the last 7 days, a pie chart showing status distribution (Online/Offline/Pending), and a bar chart comparing performance across different locations.]

Content Analytics​

Track content performance:

  • Playback Statistics: Most played content
  • Playlist Performance: Playlist usage statistics
  • Media Effectiveness: Which media performs best
  • View Duration: Average viewing times

![Screenshot: Content analytics section showing charts for playback statistics - a bar chart showing top 10 most played media files, a table showing playlist performance with play counts, and metrics for average view duration.]

Time-Based Analysis​

View trends over time:

  • Daily Trends: Performance by day
  • Weekly Patterns: Weekly usage patterns
  • Monthly Reports: Monthly summaries
  • Custom Date Ranges: Select specific periods

![Screenshot: Time-based analysis section showing date range selector (Last 7 days, Last 30 days, Custom range), with a line chart showing trends over the selected period, and filters for different metrics.]

Filtering Analytics​

Date Range Selection​

Select time periods:

  1. Click date range selector
  2. Choose preset (Last 7 days, Last 30 days, etc.)
  3. Or select custom date range
  4. Analytics update automatically

![Screenshot: Date range selector dropdown showing options like "Last 7 days", "Last 30 days", "Last 3 months", "Custom Range", with a calendar date picker visible for custom selection.]

Location Filtering​

Filter by location:

  1. Use location dropdown
  2. Select specific location
  3. Or view "All Locations"
  4. Charts update to show location-specific data

![Screenshot: Location filter dropdown showing "All Locations" selected, with a list of available locations below. Should show how selecting a location filters the analytics data.]

Device Filtering​

Filter by device status or type:

  • All devices
  • Online only
  • Offline only
  • By device model
  • By location

![Screenshot: Device filter options showing checkboxes or dropdowns for filtering by device status (Online/Offline), device model, or other device attributes.]

Analytics Reports​

Generating Reports​

Create custom reports:

  1. Select date range
  2. Choose metrics to include
  3. Select locations/devices
  4. Click "Generate Report"
  5. Export or view report

![Screenshot: Report generation interface showing options to select date range, metrics (checkboxes for different analytics), location/device filters, and a "Generate Report" button. Should show a preview or example report output.]

Report Types​

Available report types:

  • Device Status Report: Device health and status
  • Content Performance Report: Media and playlist statistics
  • Usage Report: Network usage patterns
  • Custom Report: Select specific metrics

![Screenshot: Report type selector showing different report types as cards or options: Device Status, Content Performance, Usage, and Custom. Should show descriptions for each report type.]

Exporting Reports​

Export reports in various formats:

  • PDF: For sharing and printing
  • CSV: For data analysis
  • Excel: For spreadsheet analysis
  • Email: Send reports via email

![Screenshot: Export options showing buttons or dropdown menu with options for PDF, CSV, Excel, and Email. Should show how to export a generated report.]

Understanding Metrics​

Device Uptime​

Uptime Percentage: Percentage of time devices are online

  • Excellent: 95%+
  • Good: 90-95%
  • Fair: 85-90%
  • Poor: Below 85%

Online Rate​

Online Rate: Percentage of devices currently online

  • Monitor daily
  • Identify offline devices quickly
  • Track improvements over time

Content Plays​

Playback Count: Number of times content has played

  • Track popular content
  • Identify underused content
  • Optimize playlist selection

Network Health​

Overall Status: System-wide health indicator

  • Based on multiple factors
  • Device connectivity
  • System performance
  • Content delivery

Analytics Best Practices​

Regular Monitoring​

  • Daily: Check device status
  • Weekly: Review performance trends
  • Monthly: Analyze usage patterns
  • Quarterly: Generate comprehensive reports

Setting Goals​

Establish performance targets:

  • Target uptime percentage
  • Minimum online device count
  • Content play goals
  • Response time targets

Identifying Issues​

Use analytics to identify:

  • Devices with low uptime
  • Content that's not playing
  • Performance degradation
  • Usage anomalies

![Screenshot: Analytics alert or notification area showing warnings or issues identified from analytics, like "3 devices with uptime below 90%", "Content play count decreased 15%", etc.]

Custom Dashboards​

Create custom dashboard views:

  • Focus on specific metrics
  • Save favorite views
  • Share dashboards with team
  • Set up alerts

![Screenshot: Custom dashboard configuration showing options to add/remove widgets, rearrange layout, save dashboard views, and share with team members.]

Real-Time Monitoring​

Monitor in real-time:

  • Live device status
  • Current playback
  • Active schedules
  • System alerts

![Screenshot: Real-time monitoring view showing live updates, current device status indicators, active content playback, and real-time alerts or notifications.]

Analytics Alerts​

Set up alerts for:

  • Device offline notifications
  • Low uptime warnings
  • Performance degradation
  • Unusual activity

![Screenshot: Alert configuration interface showing options to set up alerts for device offline, low uptime thresholds, performance issues, and notification preferences (email, in-app, etc.).]

Troubleshooting Analytics​

Data Not Updating​

If analytics aren't updating:

  1. Refresh the page
  2. Check date range selection
  3. Verify device connectivity
  4. Check system status
  5. Contact support if issues persist

Missing Data​

If data is missing:

  1. Verify date range includes data
  2. Check device reporting status
  3. Review device connectivity history
  4. Ensure devices are properly configured

Incorrect Metrics​

If metrics seem incorrect:

  1. Verify date range
  2. Check filter settings
  3. Review device status
  4. Compare with device details
  5. Contact support for assistance

Analytics Integration​

Integrate with other tools:

  • Export to business intelligence tools
  • API access for custom integrations
  • Webhook notifications
  • Third-party analytics platforms

![Screenshot: Integration options showing API documentation link, webhook configuration, export formats, and third-party integration options like Google Analytics, Power BI, etc.]

Next Steps​

Now that you understand analytics:

Tip: Set up regular analytics reviews to proactively identify and resolve issues before they impact your digital signage network!